Thank you for your interest in vinho comigo. We strongly recommend you to go through the following terms and conditions, to understand my services.
In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the service /Ticket from vinho comigo. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of events and tours – vinho comigo.
By opting to purchase or reserve, allocate or possess tickets of vinho comigo you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or make reservations.
Please note that vinho comigo reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser (www.vinhocomigo.com). These changes will relate back to the date of purchase of any Event.
The price of my Events are non-negotiable.
The ticket you purchase represents a revocable license for you to attend in the booked event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
If there are Tickets for an event, the tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).
Please note that vinho comigos tickets cannot be redeemed against cash, credits, or any other benefits.
vinho comigo has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of vinho comigo will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
If you are not able to attend the event of vinho comigo due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
If Events of vinho comigo are cancelled in its entirety due to any unforeseen circumstances, vinho comigo has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.
Please note that the decision of the issuer in such cases will be deemed final and binding.
If events from vinho comigo is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of vinho comigo will be considered final.
If the events of vinho comigo has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. vinho comigo cannot be, in any way, held liable for that.
All ticket sales are deemed as FINAL TRANSACTIONS. Ticket returns/exchanges/cancellations policy is the following: Events and Wine Tastings: Cancellation with refund up to 4 days prior the event. For single Day Tours you get a refund for cancellations prior 2 weeks before the Tour. For multi Day Tours you will get a refund for cancellations 2 month prio the starting day of the Tour. Up to 1 Month Prio to the Tour you will get a 50% refund. after that, the booking can not be refunded. The Ticketname can be changed after consultation.
All Events from vinho comigo are a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are 18 years old or older, at the time of buying the ticket(s).
If it is proven beyond doubt at the venue that an attendee is below 18 years old (s)he will not be granted entry to the event / Tour. No refunds, full or partial, will be issued either.
At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.
By purchasing <EVENT NAME> tickets and presenting the same at the venue, you give your consent to vinho comigo to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
vinho comigo does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
vinho comigo follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at an event and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
There is 0 tolerance regarding sexism, racism, violence of any kind or inappropriate behaviour.
Please note that you purchase tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.
We really hope you will have a great time during out events and tours.